Conditions of shipment
 
Our ceramics are delivered by international courier. After receiving your estimate request, we will contact you to confirm your order with the amount of the shipping charge (including packing and insurance). For further informations e-mail us.

Payment
 
It is possible to pay by Credit Card or Bank Transfer, choosing the option on the Order page. In our order confirmation we will ask you for Credit Card details or we will give you instructions for the Bank Transfer.

Right of refusal D.Lgs. n.185/99
 
Objects purchased from Beconcini G. & L. snc are subject to the norms foreseen by D.L. 22 maggio 1999 n. 185: the consumer may exercize the right of refusal within 10 (ten) days of the receiving the product.

Way of exercizing the right of refusal
 
The consumer who intends to exercize the right of refusal must send within 10 (ten) days of receiving the item a registered letter with notice of reception, containing: a manifestation of the wish to take advantage of the benefits conceded by the law, a description of the item, the progressive number of the order made at the moment of purchase or ordering, and data relative to one's bank account (name of bank, local bank agency, number of account, ABI, CAB, etc.) to the following address:
 
BECONCINI G. & L. snc - Piazza L. Pecori, 3 - 53037 San Gimignano (SI) - ITALY.
 
As an alternative, the consumer can send within 10 (ten) days of receiving the item, to the above address a telegram or a fax, indicating the same details as in the registered letter mentioned above. In both cases, the communication must be confirmed within 48 hours of sending the telegram or fax by means of a registered letter with notice of reception, sent to the above address. To obtain a reimbursement, within the same term of 10 (ten) days from the date of receiving the merchandise the consumer must, in addition, send back by post the item for which he wishes to exercize the right of refusal. The item must be sent together with the invoice attached to the items at the moment of delivery.
 
Reimbursement
 
Within 30 (thirty) days of receiving the communication, in which the consumer manifests the wish to exercize the right of refusal, Beconcini G. & L. snc will make reimbursement through a bank transfer. The above reimbursement refers exclusively to the price of the item as shown in the order form and in the bill of delivery: in any case, the shipping charges are not an object of reimbursement and will remain the responsibility of the consumer. A necessary condition for the exercize of the right of refusal is the substantial integrity of the item and its wrapping.